Terms and Conditions

This website is operated by Superstrike Investments (Pty) Ltd T/A Baby Boom

By browsing our website, you as the customer acknowledge that you have read and understood these Terms A and Conditions (T’s &C’s) and agree to be bound by them.

Use Of Our Website

Our customers are welcome to browse or use our website for your own personal shopping and information purposes only. No other use is permitted without our prior written consent. The unauthorised use, copying, reproduction, variation, modification or distribution of the content of this website, the uploading of any unlawful or damaging information or viral software or the creation of any links to our website from any other site whatsoever is strictly prohibited.

We reserve the right to suspend our website or any part thereof or terminate your account at any time if we, in our sole discretion, determine that you are not using the website in compliance with these T’s & C’s and/or if we believe the information provided by you is untrue, inaccurate or incomplete.

Use Of Our Website Outside Of South Africa

Customers who are not resident in the Republic of South Africa are welcome to use our website in accordance with these T’s & C’s and to make online purchases provided that the delivery address is within the borders of South Africa.

Personal Information

In order to keep customers informed of our offerings, Baby Boom will store customers’ personal information on a central computer database and will use this information at their own discretion in order to:

  • send customers printed and electronic marketing material to inform them of special offers and products that may be of interest; and

By purchasing from our website our customers consent to:

  • his/her personal information [as defined in the Protection of Personal Information Act 4 of 2013] being processed by Baby Boom within Baby Boom’s database;
  • receiving information which may include printed periodic statements;
  • receiving printed and electronic marketing material to inform them of special offers and products that may be of interest; and

Each customer has the right, in accordance with the relevant legislation to:

  • obtain access to his/her personal information held by Baby Boom;
  • to request the correction, destruction or deletion of their personal information held by Baby Boom; and
  • to object to the processing of his/her personal information. It furthermore remains the customers’ responsibility to inform Baby Boom of any changes to their personal information.

Accuracy Of Information

All reasonable steps are taken to ensure that the information on our website is accurate and up-to-date. We do not however warrant that the content and/or information displayed is always accurate, complete and/or current. Any comments uploaded by users or any authorised experts are their opinions alone and do not necessarily represent our views, opinions, beliefs or values. Baby Boom reserves the right to cancel an order for which payment has already been received for any reason. This may occur if there is a pricing error, stock is insufficient or the quality of goods ordered does not meet the Baby Boom’s standards. Should the Baby Boom exercise this right, the User will receive a full refund with no deductions. Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the Online Sales Manager

Pricing and Product Information

Baby Boom cannot guarantee product availability and products, nonetheless, these items may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

Baby Boom makes every effort to provide current and accurate information relating to our products and prices, but does not guarantee the currency or accuracy of any such information or images. Certain images may vary from actual product. Errors and omissions may occur. Information relating to any of our  products is subject to change without notice. Prices are subject to change at any time prior to Baby Boom’s acceptance of your order. In the event we discover a material error in the description or availability of a product that affects your outstanding order with Baby Boom, or an error in pricing, we will notify you of the corrected version, and you may choose to accept the corrected version, or cancel the order. If you choose to cancel the order, and your Eft (Electronic Fund Transfer) has already been made for a purchase, Baby Boom will issue a credit to your bank account in the amount of the charge. Prices that appear on the site are Baby Boom Store prices unless otherwise indicated.

Substitutions and Stock Availability

Because we choose your products in store, we may occasionally run low on stock before we can update our stock availability on www.babyboom.co.za. We endeavour to keep this to a minimum, but provide the facility for you to select different ‘substitution’ options in the event that we are unable to fulfil your original request.

Whilst we make every effort to ensure that our stock availability on www.babyboom.co.za is as accurate as possible, from time to time we are unable to locate stock of a product that has been requested. In that situation we will be in contact with you to offer a substitutions product or refund the specific product.

Intellectual Property

All rights, including but not limited to, copyright, trade mark and other intellectual property rights embodied in any logos, text, images, video, audio or other material on this website are owned by or licensed to us. Unauthorised use, reproduction, modification and/or distribution of the content of this website is strictly prohibited and constitutes an unlawful infringement of our intellectual property rights.

Advertising And Hyperlinks

At times there may be external hyperlinks which may appear on our website. We do not necessarily have a relationship with any third party who is linked to our web site, nor does a link signify our endorsement of the third party, its products and/or services. Your reliance on any information contained in such third-party material is entirely at your own risk.

Online Registration

Our customers are required to register with us before placing their first order online. Please click on Register to complete the registration form. Registration and/or use of our online shopping website constitutes your acceptance and agreement to be bound by these T’s & C’s.

To register our customers will be required to provide certain information including personal details, including an email address and password. Please keep your password private. We accept no liability for any damages suffered or losses incurred from the use or misuse of your password. Our customers will be required to enter their email address and password each time you visit our online shopping site. To amend any of your details, please go to “My Account” and follow the available link provided.

Product Sales And Availability

All products displayed on our website are subject to availability and will be delivered only within the Republic of South Africa where we can accommodate deliveries. All prices shown on our website are quoted in South African Rands and are valid and effective only in the Republic of South Africa. We cannot always guarantee stock availability and will deliver a substitute product, if possible, where our customers have authorised us to do so. If we are unable to supply certain items or quantities ordered, our customers nevertheless agree to accept delivery and make payment for the items delivered. We reserve the right to discontinue and/or change the specifications of our products and services from time to time without notice. We will inform our customers as soon as possible if any products or services ordered by you are not available. Our customers will be charged the prices that are reflected online, subject to availability and your chosen delivery address. The prices include Value-Added Tax (VAT). Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations. Special promotions apply only to items on your original online order (i.e. not on items which are added after the order was placed).


We have made every effort to display as accurately as possible the colours of the products that appear on our website. However, the actual colours our customers see will depend on the device that you use to access our website. We cannot warrant that your device’s display accuracy of the colours as these may generally differ.


Our customers offer is deemed to be accepted when you receive an order confirmation. By submitting your order and payment card details you warrant that you are authorised to make payment with the payment card and that there are sufficient funds available to pay for the order.


We know how important it is to you that you receive your product as soon as possible after purchasing it from Baby Boom. For those items that are in stock, we aim to deliver regular parcels to central areas in South Africa within 2-7 business days, to outlying areas within South Africa within 5-7 business days and special freight items within 15-21 business days from the date your payment has been received. For those products that are made to order, or are not currently in stock, please see the estimated availability date for each product.

We will notify you if we are unable to meet our estimated delivery time frame but, to the extent permitted by law, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
Items will be delivered to the address you provided while placing an order. For special freight items the courier might contact you directly to agree on an appropriate delivery time.

If, for any reason, the courier cannot reach you at the agreed delivery time, we will provide you with the instructions to either collect the product(s) directly from a courier depot if possible (in case of regular parcels) or to re-arrange the delivery (in case of special freight). In these situations, Baby Boom reserves the right to charge you for any additional costs incurred (e.g. delivery and storage) or to cancel the sale contract, in which case, we will fully refund you the net amount (i.e. the amount you paid minus delivery costs or storage costs).

Upon delivery, you will be asked to sign a delivery form, in which you confirm that the product was delivered in the correct condition (without obvious defects or damage).

All risk in the Product(lower  shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Product.

You shall ensure that you are ready for safe receipt of the Product without undue delay and at any time reasonably specified by us.

If you are not available to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the courier.

If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within two weeks of our first attempt to deliver the Product to you) accept delivery or collect the Product from the courier, then we may (without affecting any other right or remedy available to us) do either or both of the following:

  • Charge you for our reasonable storage fee and other costs reasonably incurred by us; or
  • No longer make the Product available for delivery or collection and notify you that we are immediately cancelling the applicable Contract, in which case we will refund to you or your credit or debit card company as applicable any money already paid to us under the applicable Contract, less our 15 % administration charges (including for attempting to deliver and then returning the Product, and any storage fees).

It is your responsibility to ensure that the Products are sufficient and suitable for your purposes and meet your individual requirements. We do not warrant that the Products will meet your individual requirements. You acknowledge that the Products are standard and not made bespoke to fit any particular requirements that you may have.

Delivery Charges

A delivery fee will be charged for each delivery order placed by you. Baby Boom delivers from Monday to Friday, 08h00 till 17h00 and does not deliver on a Saturday, Sunday and any South African public holiday. Items are delivered in 7 (seven) to 14 (fourteen) working days if there are no unexpected delays. Should it be unavoidable for us to exceed these delivery times, you will be notified either telephonically or electronically. We reserve the right to charge an additional delivery fee should it be required in the circumstances.

The products displayed on the Website are subject to availability and will be delivered within the Republic of South Africa only, within the areas as determined by Baby Boom. The delivery fee is calculated on the checkout page when the delivery address is entered, and it remains the responsibility of the customer to ensure the delivery address, including the suburb and postal code, is correct. Delivery fee errors on our website will charged after we made contact with you either telephonically or electronically.

Returns And Refunds

If our customers are for any reason dissatisfied with any item purchased online, you may return it to any Baby Boom store within 7 days of purchase for a full refund, replacement or exchange provided you have the original tax invoice, and it is in its original packaging and the item has been unused.

To view our full refund policy please visit – https://www.babyboom.co.za/about-us/returns-policy/


If for any reason our customers would like to cancel an order this may be done only by visiting “Track Your Order” on our website or by contacting our Customer Services Centre on 011 974 1316. Our customers will only be able to cancel orders until midnight on the day prior to the date of delivery. We may debit your payment card for the delivery fees in respect of any late cancellations. If our customers cancel their payment for any reason or if your payment card should cease to be valid for whatever reason, you will remain liable for the full purchase price, including all related costs. We reserve the right to cancel any order/sale and/or your registration in the event of a breach of any of these T’s & C’s.


A date will appear alongside the product status on the product page, indicating when this particular item will be available after pre-order. Our customers can place a Pre-Order for this item and provided payment has been successfully processed through our payment gateways, we will then attempt to make sure that you can receive the item on, or as soon after this date as possible. Please do note that unfortunately, these dates are subject to change. We will notify anyone who has placed a Pre-Order for an item of any changes as soon as we are informed of them.

Disclaimers And Exclusions Of Liability

Baby Boom makes no representations or warranties of any kind, whether express or implied. Baby Boom or their agents/representatives or employees accept no liability, for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused arising from the use of our website or the purchase of any of our products or services.

Our customers agree, to indemnify us against any loss or damage suffered or liability incurred by reason of any act or omission on your part or that of any third party acting on your behalf in connection with your use of our website and/or your purchase of any products or services.

In the event that any clause contained in these Term/s is/are invalid or unenforceable, then such clause shall not affect the validity or enforceability insofar as the remaining clauses of these Terms are concerned.

Baby Boom shall not be regarded as having waived or be precluded from exercising any right under these Terms by reason merely that we have provided any indulgence to our customers or we fail to exercise or delay exercising any right we may have, whether the same right or any other right.


Baby Boom reserves the right to alter or amend the terms and conditions without notice. Any abuse whatsoever of the website by any customer constitutes a criminal offence to which shall be dealt with the requisite authorities. Other limitations on the use of the website may be communicated from time to time. Browsing our website irrevocably signifies your agreement to the above Terms and Conditions.

If our customers have any questions regarding our website, the terms and conditions, products or services, please contact us on info@babyboom.co.za